Returns & Exchanges

At ECRINCOSMETICS, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a hassle-free return or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization code.

• 2.
  Prepare the Package

  Ensure the items are in their original, unused condition and securely pack them in the original packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.